Returns & Exchanges
At Militido Watches, we stand by the quality of our timepieces and offer a 30-day return window for items in their original, unworn condition. If you are not completely satisfied with your purchase, we are committed to making the exchange or refund process as seamless as possible.
Initiate Your Request
Contact our customer support team with your order number and reason for return to receive a Return Merchant Authorization (RMA) number.
Prepare the Package
Securely pack the watch in its original presentation box, including all manuals, warranty cards, and protective films to ensure full credit.
Ship the Item
Affix the provided shipping label or use a trackable carrier to send the package back to our designated quality control center.
Inspection and Refund
Once our horologists verify the condition of the timepiece, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing